Help

Below you will find a list of frequently asked questions with answers. If you have a question that is not answered below, please contact us.

Q: Why did the name, Beltway Billboards show up on my credit card bill?
A: Beltway Bill boards, LLC owns the website, MilitaryHouseHunt.com .

Q: What Credit Cards do you accept?
A: We accept VISA, MasterCard and Discover. All transactions are processed securely, off-site by Authorize.net. MilitaryHouseHunt.com neither obtains nor retains any credit card information in its records. Sorry, we do not accept American Express at this time.

Q: Who owns your website?
A: MilitaryHouseHunt.com and RentHouse2Military.com are owned exclusively by Beltway Billboards, LLC - an advertising aand marketing firm located in Woodbridge, VA.

Q: How much does it cost to register?
A: Nothing. Registration is FREE. Registration is required to list ads and essential for agents who can benefit tremendously from being part of the "Agent Search" feature of MilitaryHouseHunt.com

Q: Do I have to register to use the site?
A: No. You can browse and search ads without registering. You should still register, to save time, as the site will remember various preferences for you. If you want to create ads, you will need to register. Registration is FREE. Registratino really offers a great advantage to agents as it places you in the "Search for Agent" results.

Q: Why is Beltway Billboards LLC listed on my transaction receipt
A: Beltway Billboards LLC is parent company/owner of the website: MilitaryHousehunt.com

Q: How Much Do Ads Cost?
A: ALL standard ads in our site are FREE 21 days or longer depending on the region! Additional days and add-on features such as photos are very affordable. You can run your add until sold (up to 365 days) for one low price. Agents interested in running multiple ads can save big bucks by purchasing a subscription.

Q: How Long Does an Ad Run?
A: Each ad runs from 15 days to 365 days depending on the plan you choose.

Q: Do I Have to Register to Create Ads?
A: Yes. You must be a registered user to create ads. Registration is free. This is to ensure our customer's protection. It is our goal to provide the most reliable service to our customers and in order to eliminate fraud and abuse, we require registration through an e-mail address.

Q: I created an ad, but it does not show up in search results. Why?
A: You need to run your ad. Go to My Account and click on Run ad to the left of the ad you wish to run. The system will ask for your credit card information, and your ad will run as soon as your payment is processed. If you saved your ad as "draft", it will not run. Also, in some cases,ads need to be reviewed and approved by our staff. This could take up from a few minutes to a few hours to complete. This process is in place to protect our customers from fraud, abuse, and misuse of the site.

Q: I sold/rented my home. How do I stop my ad from running?
A: From the My Account page, click on the "Stop" link to the left of the ad.

Q: What Category Should I Put My Ad In?
A: Try to find the category that most closely applies to the property. If you don't see a category that fits, please choose "other."

Q: What region should I put my ad in?
A: The region your propery is located in. Try to find the military base closest to the property location. By default the region will be the region you specified on your profile when you registered, but you can change this at any time.

Q: Will my ad be visible in other regions?
A: Yes. WORLDWIDE!!! All ads are visible in all regions. The system will, however, always show a person ads in their specified region first, then ads from outside their region.

Q: I don't want my name, phone number or email address to appear on your site. What should I do?
A: You can have all your personal information remain private. Update your personal privacy preferences from the My Account page.

Q: If all my information is private how can a buyer contact me?
A: When your ad appears, instead of showing your contact information the following appears: "This seller has chosen to remain private. You may contact this seller via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.

Q: What is your privacy policy?
A: MILITARYHOUSEHUNT.COM is owned and operated by Beltway Billboards, LLC This privacy notice discloses the privacy practices for (www.militaryhousehunt.com). This privacy notice applies solely to information collected by this web site. It will notify you of the following: What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared. What choices are available to you regarding the use of your data. The security procedures in place to protect the misuse of your information. How you can correct any inaccuracies in the information. Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data. Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately. Registration In order to fully use this website(other than browsing), a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required. Orders We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. Cookies We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies. Sharing We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use a credit card processing company (AUTHORIZE.NET)to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. Links This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. Surveys and Contests From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Q: How Do Regions Work?
A: MilitaryHouseHunt.com covers the entire U.S. as well as certain foreign countries. All states and any city with a population of 100,000 or more is listed as a region. When you register or create ads, you select a region. When you browse ads, ads in your region will be shown first. When you search for ads, ads in your region will be shown first.

Q: I don't see my city or base listed. What region should I choose?
A: Choose the city or military base closest to you or the state you live in. Please inform us so we can add your city or base to our program.